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In 2011 Canadians spent $6.6 billion on online purchases. Five years later in 2016 the amount tripled, hitting $19.2 billion. You can expect this online spending to increase year after year based on this trend.
62% of Canadians would rather do their shopping with Canadian retailers instead of U.S. retailers. The current limited number of Canadian online retailers to choose from presents a challenge to buy Canadian.
Online shopping provides a level of convenience that some in-person stores can’t, but it is not a 100% replacement for person to person service. Online retailers will need to have an option for shoppers to contact customer support to encourage more shoppers to buy from their online stores.
(revised from www.opstart.ca)
9:00-9:30 Welcome and Introductions
9:30-10:30 Guest Speaker
10:45-11:30 Guest Speaker
Ticket agents keep passengers informed of changes to bus schedules. Bus #352 was scheduled to arrive at 14:00. The agent is told the bus is late by 1 ½ hours.